Degree Name

Master of Arts (MA)


I began this research in August 1995 while reflecting on a year spent working in a small non-profit organization in Washington, D.C. that had essentially just collapsed. I started by focusing on the research question, "What are some leadership styles that can lead to organizational dysfunction?" In searching for answers, I became more interested in the follow-up questions, "What are some leadership approaches that can solve organizational dysfunction?" and "How can the definition of leadership be refined to make leaders more effective?" The result is a paper that offers answers to each of these questions.


Business Administration, Management, and Operations