Degree Name

MA in Intercultural Service, Leadership, and Management

First Advisor

John Vogelsang


My host organization, Foundation for the Support of Women’s Work (FSWW), established in 1986, is a non-profit, non-governmental, Turkish local organization. It aims to support low income women groups’ leadership to improve the quality of their lives and their communities. FSWW works with more than 35 local grassroots women groups all around Turkey as an equal resource partner, and its programs are rooted in synergy of women.

Many people I met here said that there is no “management” in a Turkish organization, yet FSWW is a Turkish local NGO and has been in existence for more than 20 years, which should imply that certain forms of management are in place. Since I am a keen student of Human Resource Management and I believe staff is the critical resource for a non-profit organization, retention of staff for a sustainable and successful organization is one of the most intriguing topics for me to explore among other HRM topics.

Involving five employees out of nine, this study was conducted at FSWW. It tried to understand their motivating and demotivating factors, and found that their commitment to FSWW’s mission, their family-like personal relationship, and self-development opportunities were motivating employees, whereas job design, salary level, and performance recognition were demotivating factors.

The study suggests the following actions as the means to enhance their retention and organizational sustainability: long-term strategy planning to promote more commitment to the mission, proactive use of informal recruiting process to make sure the candidate’s match with the organizational culture and mission, and clarification of organization tree and job description.


Human Resources Management | Organizational Behavior and Theory


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