Degree Name

MA in Intercultural Service, Leadership, and Management

First Advisor

Ryland White


Intercultural training is a broad field which seeks to enhance participants’ cultural self-awareness, understanding of “Others”, and skills related to effective communication across difference. These are essential competencies for individuals, organizations, and societies to have in our increasingly diverse nation and globalized world. This capstone paper is a training course-linked capstone (CLC) related to Training of Trainers: Ethics and Intercultural Training Design. My Reflective Practice Phase (RPP) training design and facilitation experiences are presented and analyzed using experiential learning and intercultural training frameworks. My previous training experiences, motivation, and philosophical approach to intercultural and social justice-based training are also discussed. Three intercultural training designs are analyzed using a variety of experiential learning, intercultural training, and social justice education methodologies. Reflective analysis reveals important growth regarding my competencies related to program design, applying intercultural training methodologies, and defining program purpose, goals, and objectives. Ethical best practices realized from the design and facilitation process include the importance of trainer knowledge regarding intercultural training methodologies, pedagogical skills, and commitment to continuing professional development. Relationship-building and creating effective learning environments are also presented as critical elements of an ethical intercultural training program. Also advised is the critical importance of trainer skill in carrying out needs assessment tasks and continually increasing knowledge related to developmental processes and other relevant characteristics of participants. The author hopes this capstone will benefit not only herself in her development as an intercultural trainer, but others as well who are hoping to pursue this important field of experientially-based pedagogy.


Family, Life Course, and Society | Other Languages, Societies, and Cultures | Race and Ethnicity | Social Psychology and Interaction