At several institutions of higher education in the United States, there are offices that are responsible for assisting students in researching, selecting, and participating in education abroad activities. These offices rationalize spending time, money and manpower on collecting program evaluation information. In general there is a consensus that this is a worthwhile endeavor, but what becomes of the information collected? The basis of this paper is data collected through research into how the information is solicited, collected, processed, managed, used, and retired. Two surveys were sent to a large semi-specific group of institutions, both institutions of higher education and also education abroad program and service providers. The data generated from the first survey was narrowed to focus on the respondents who averaged the highest and lowest amounts of satisfaction with the process of collecting information and its life cycle.