Key Steps For Building Long-Term Relations With Community-Based Volunteers In Community-Development Organizations: A Case Study Of The Catholic Commission For Justice And Peace (CCJP) In The Archdiocese Of Blantyre, Malawi

Degree Name

MA in Sustainable Development

First Advisor

James Breeden


After 1994, Malawi has seen a rapid increase in the number of community-development organizations. Among other things the organizations have put emphasis on the use of community-based volunteers for implementation of community-development projects. The concept of community-based volunteers is foreign and has brought with it success stories and challenges that need to addressed in order to maintain long-term relationships with them and enhance service delivery. I have worked as Projects Coordinator for the Catholic Commission for Justice and Peace in the Archdiocese of Blantyre for a period of ten years. In these years I have interacted with community-based volunteers of my organization and others from different organizations both faith-based and non-governmental organizations. Based on my experience above, the main research question for this project is: What are the key steps for building long-term relations with community-based volunteers in community-development organizations? The data for this capstone research project was primarily gathered through focus-group discussions with the Catholic Commission for Justice and Peace Community Based-Volunteers using a structured questionnaire and follow-up probing questions to allow respondents give out the best information. The data was purely descriptive and no statistical package was used in analyzing it. From the data analysis key conclusions that have been drawn are: there is great need for the community-based volunteers to be properly oriented so that they understand the organization’s mission and vision. Once inducted, they need to be regularly supervised and monitored in their work. Finally their work should be adequately acknowledged and where possible rewards be given to outstanding performers.


Human Resources Management

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