Maturity Models for Development: Institutionalizing an ICT4D Approach

Degree Name

MA in Sustainable Development

First Advisor

Davina Durgana


There is a very real need for development organizations to be able to assess their competency in devising and implementing projects using Information Communications Technology for Development (ICT4D). Organizations that engage in ICT4D run a real danger of conceptualizing and pursuing failed projects that ultimately waste resources and produce unsustainable solutions for stakeholders, quite possibly putting these partners in a worse situation than prior to the intervention.

Knowing where your organization stands in its capacity to utilize ICT4D and realizing what effective ICT4D adaptation looks like, can inform organizations to advocate ICT4D more strategically, creating frameworks that can help them implement projects with ICT components even better.

Maturity models have long been used by organizations involved with ICT to judge their capacity to adopt new technology. The same maturity models that are used by the private sector can be utilized by development organizations who are contemplating to pursue their programs using ICT4D.

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