As the world's business markets increasingly expand beyond national boundaries, corporations have found that they need to do business globally and to work with people from other cultures. However, the more we work across nations the more critical communication gaps and misunderstandings have occurred and they have caused serious problems. Obviously, these problems stem from ignoring differences in cultural values. Specifically, this trend appears remarkably in the business arena of the United States of America and Japan.

This Capstone paper focuses on on what cultural factors US Americans need to be aware of, which influence successful business practices working with the Japanese, and how US Americans can work effectively together in a cross-cultural business setting.


Interpersonal and Small Group Communication