Even in the best health systems, poor quality of care continues to cause harm to patients and prevent them from receiving the best treatment possible. Thus, it is important to record and report quality of care measures because they can help inform policy changes and improve performance. In this paper, a comparative analysis between the United States and Switzerland is conducted to understand the process for defining and assessing quality indicators in each country as well as compare their quality of care performance results. The methods for this study include a literature review of relevant background information relating to quality of care and three formal interviews with experts in the field. This research has found there to be many monitoring and recording organizations on both national levels in the U.S. and Switzerland and the international level. Additionally, when looking at the quality indicators in both countries, the analysis has shown that each country performs better in certain aspects of care delivery, however, many limitations have been found when interpreting results and comparing countries. Further, several different reasons have been discovered which explain the lack of good quality of care. Finally, going forward, the research has suggested creating a set of national quality measures for more accurate comparative analysis studies between countries and more incentives for medical professionals to provide high quality care.
Behavioral Economics | Community-Based Research | Comparative Politics | Health and Medical Administration | Health Economics | Medicine and Health | Public Health | Quantitative, Qualitative, Comparative, and Historical Methodologies | Social and Cultural Anthropology
Farina, Lexi, "Quality Over Quantity: A Comparative Analysis of the Quality Measures and Performance Between Switzerland and the United States" (2019). Independent Study Project (ISP) Collection. 3036.
Behavioral Economics Commons, Community-Based Research Commons, Comparative Politics Commons, Health and Medical Administration Commons, Health Economics Commons, Medicine and Health Commons, Public Health Commons, Quantitative, Qualitative, Comparative, and Historical Methodologies Commons, Social and Cultural Anthropology Commons