Embargo Period

12-10-2018

Degree Name

MA in Intercultural Service, Leadership, and Management

First Advisor

Ryland White

Abstract

As internet usage increasingly dominates workplace culture, remote training has become more commonplace, particularly for wide-spread organizations looking to reduce training costs. Webinars are frequently being utilized to eliminate travel and materials costs associated with in person training. This Course-Linked Capstone in Training seeks to explore the application of training and leadership theory in remote training sessions. The central research question was: How can a trainer co-create an effective learning environment and incorporate engaged pedagogy and adult learning theory into a remote training setting? This paper analyzes the relationship between trainer and participant through an exploration of philosophies of leadership and the role of trust in workplace relationships. In accordance with the role of Learning and Development Manager at the nonprofit organization Better Tomorrows, remote training participants were surveyed and interviewed in an attempt to understand the impact of trainer decisions on participant experience. Major lessons include the power of relationships in shaping the learning environment and organizational culture, as well as identifying specific actions that develop feelings of trust in long-distance workplace relationships. This Capstone serves as an opportunity to explore and identify best practices for training in a virtual classroom.

Keywords: remote training, engaged pedagogy, adult learning theory, leadership, trust

Disciplines

Adult and Continuing Education | Community-Based Research | Curriculum and Instruction | Educational Leadership | Leadership Studies | Online and Distance Education | Organizational Communication | Organization Development

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