Publication Date

Spring 5-2019

Degree Name

Master of Arts in Teaching English to Speakers of Other Languages (Master of Arts in TESOL)

First Advisor

Dr. Leslie Turpin


Since the passage of the Workforce Innovation and Opportunity Act (WIOA) in 2014, adult education programs across the country began to plan and implement integrated education and training (IET) programs. IET programs combine adult basic education or ESL instruction with workforce preparation activities and training to not only help participants improve their basic skills or English language proficiency, but also help them advance in their educational or career paths. This model has been particularly challenging for community-based literacy organizations (CBLOs) to adopt, as IETs require additional funding streams, collaborative partnerships, and significant support services. In addition, literature regarding how to implement these programs in CBLOs is scarce. This materials development independent professional project aims to design a customer service IET program that not only meets state and federal guidelines, but also aligns with best practices in ESL for a CBLO in Virginia.

Keywords: adult English language learners, integrated education and training, community-based literacy organization, curriculum design, materials development


Adult and Continuing Education | Adult and Continuing Education Administration | Curriculum and Instruction | Educational Assessment, Evaluation, and Research | Language and Literacy Education | Other Education | Other Educational Administration and Supervision